Emergency Protocol

In the Event of a Spill of Oil or Hazardous and Noxious Substance

Emergency Contact – Business Hours
Please use ITOPF’s office telephone number:
+44 (0)20 7566 6999

Emergency Contact – Outside Normal Office Hours
24 hour emergency number:
+44 (0)20 7566 6998


Your call will be forwarded to the member of the technical team on duty.

It will be helpful to have as much of the following information as possible. However, please don’t wait to get this before calling as early notification is important.

Essential Information

  • Contact details of the person reporting the incident
  • Name of vessel and owner
  • Date and time of the incident (specifying local time or GMT/UTC)
  • Position (eg latitude and longitude or distance and direction from the nearest port or landmark)
  • Cause of the incident (eg collision, grounding, explosion, fire, etc) and nature of damage
  • Description and quantity of cargo and bunker fuel on board
  • Estimate of the quantity spilled or likelihood of spillage
  • Name of the cargo owner
  • Action, both taken and intended (and by whom), to combat pollution
  • Status of the vessel and any planned salvage activities

Additional Useful Information

  • Weather and sea conditions, wind speed and direction
  • Length, breadth and appearance of any slicks or plumes, including direction of movement
  • Type of resources that may be at risk (eg fisheries or residential areas)
  • Distribution of cargo and bunkers and location relative to damage

HNS Chemicals

  • State – solid, liquid, gas, bulk, packaged
  • UN or CAS number, MSDS, bill of lading


Density, viscosity, pour point, distillation characteristics, wax & asphaltene content