Emergency Protocol

In the Event of a Spill of Oil or Hazardous and Noxious Substance

Emergency Contact – Business Hours
Please use ITOPF’s office telephone number:
+44 (0)20 7566 6999

Emergency Contact – Outside Normal Office Hours
24 hour emergency number:
+44 (0)20 7566 6998


Your call will be forwarded to the member of the technical team on duty and will require as much of the following information as possible:

Essential Information

  • Contact details of the person reporting the incident
  • Name of vessel and owner
  • Date and time of the incident (specifying local time or GMT/UTC)
  • Position (eg latitude and longitude or distance and direction from the nearest port or landmark)
  • Cause of the incident (eg collision, grounding, explosion, fire, etc) and nature of damage
  • Description and quantity of cargo and bunker fuel on board
  • Estimate of the quantity spilled or likelihood of spillage
  • Name of the cargo owner
  • Action, both taken and intended (and by whom), to combat pollution
  • Status of the vessel and any planned salvage activities

Additional Useful Information

  • Weather and sea conditions, wind speed and direction
  • Length, breadth and appearance of any slicks or plumes, including direction of movement
  • Type of resources that may be at risk (eg fisheries or residential areas)
  • Distribution of cargo and bunkers and location relative to damage

HNS Chemicals

  • State – solid, liquid, gas, bulk, packaged
  • UN or CAS number, MSDS, bill of lading


Density, viscosity, pour point, distillation characteristics, wax & asphaltene content