Emergency Contact

In the event of an incident

Emergency Contact

UK office hours: +44 207 566 6999

After hours: +44 (0)20 7566 6998

Please do not rely on notification of emergencies to ITOPF by e-mail. 

The message paging system has been phased out and the old emergency mobile number is no longer be in operation. Callers must use the numbers above for advice and/or to mobilise us to site in the event of a spill of oil or HNS.

Your call will be forwarded to an ITOPF Technical Adviser who will require as much of the following information as possible:  

Essential Information

  • Contact details of the person reporting the incident
  • Name of vessel and owner
  • Date and time of the incident (specifying local time or GMT/UTC)
  • Position (e.g. latitude and longitude or distance and direction from the nearest port or landmark)
  • Cause of the incident (e.g. collision, grounding, explosion, fire, etc.) and nature of damage
  • Description and quantity of cargo and bunker fuel on board
  • Estimate of the quantity spilled or likelihood of spillage
  • Name of the cargo owner
  • Action, both taken and intended (and by whom), to combat pollution
  • Status of the vessel and any planned salvage activities 

Additional Useful Information

  • Weather and sea conditions, wind speed and direction
  • Length, breadth and appearance of any slicks or plumes, including direction of movement
  • Type of resources that may be at risk (e.g. fisheries or residential areas)
  • Distribution of cargo and bunkers and location relative to damage 

HNS Chemicals

  • State – solid, liquid, gas, bulk, packaged
  • UN or CAS number, MSDS, bill of lading


Density, viscosity, pour point, distillation characteristics, 

wax & asphaltene content