ITOPF services and coronavirus - an update

22 July 2020

ITOPF services and coronavirus - an update

ITOPF continues to provide its core services and remains ready and prepared.

In light of the easing of restrictions in the UK, ITOPF’s office in London is now open from Monday to Thursday with a limited workforce. However, we are not accepting visitors at the current time. As a precautionary measure, the majority of staff continue to work remotely and are operating virtually.

In the event of an incident, our usual emergency notification procedure still applies. Please call +44 (0)20 7566 6998 for immediate attention. (Do not email for an emergency situation.) Your call will be put through to a Duty Officer, who will take details and provide you with technical advice.

The team remains well prepared and fully able to provide technical advice remotely and continues to support incidents and response operations worldwide. We are monitoring the situation with regard to international travel and will work with you to evaluate the options available should an incident arise.

ITOPF staff also remain available for non-emergency technical services. For ongoing cases, damage assessment, claims analysis or advice on contingency planning, advisory work or training we remain at constant readiness to assist in the usual manner.

All staff members are contactable through their usual email addresses (i.e. and direct dial telephone numbers. For general enquiries please call +44 (0)20 7566 6999 or email

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